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WYSK Privacy Policy

Last updated: August 28, 2023

This Privacy Policy outlines how Wysk Technologies LLC. (“Wysk,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, and processes personal information in connection with our online services, including our websites, mobile application, and other related services (collectively, the “Services”). This policy does not cover our privacy practices related to Wysk employees and other personnel.

1. Personal Information We Collect

Personal Information Collected from Individuals

We may collect the following personal information submitted to us by individuals through the Services:

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  • Account Registration and Profile Information: When you register for an account, we collect personal and business details such as your name, email, date of birth, gender, and phone number. After registration, you can create and personalize a profile, which may be visible to other users. This information helps us manage your account, deliver relevant services, and support you effectively.

  • Inquiries and Communications: If you reach out to us, we may gather details like your name, email, mailing address, and phone number. This helps us address your inquiries, enhance our services, and manage our operations.

  • User Content: You can upload or share data, such as videos, comments or messages, with us or other users. This "User Content" and any personal details within it are stored as part of our Services. We use this to fulfill its intended purpose, like posting your comments, and to refine and personalize our Services.

  • Contacts Access (With Permission): With your consent, we can access your phone contacts to let you invite friends to our Services. If you opt to connect with users via phone contacts, we'll gather and match names and numbers with existing users. If connecting through social networks, we'll collect your public profile and details of your contacts.

  • Additional Data Collection: We might collect other personal details at various points on our Services to enhance its features or for other reasons outlined in this Privacy Policy.

Automatic Personal Information Collection:

Like many digital platforms, both we and our third-party providers gather personal information automatically as you interact with our Services. This includes:

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  • Log Data: Details like IP address, operating system, browser type, URLs visited, and time spent on our Services.

  • Analytics Data: Information about your journey to, through, and from our Services, as well as specific activities like reading articles or searching.

  • Location Data: General geographic data based on your device's log information.

  • Use of Cookies and Related Technologies: We, along with our third-party providers, use technologies like cookies (small data files stored on your computer), web beacons, and pixels to collect this information. These tools also help remember your login details for subscription services.

Personal Information from Third Parties

  • Business Partners: We may obtain information about you from our business partners, especially those offering their products or services through our platforms.

  • Social Media Interactions: If you engage with our Services via social media platforms (e.g., liking our Facebook page or sharing our content on X), we might receive certain details based on your privacy settings with that platform. This can include your profile information, profile picture, username, and other data you allow the social network to share. It's essential to review and adjust your privacy settings on these platforms before connecting them with our Services. We use this data to enhance our Services, communicate with you, and send relevant notifications about products or services.

Personal Information from Service Providers

We collaborate with third-party service providers to enhance our Services. These providers may share personal information with us as they perform tasks like targeted advertising, email marketing, web hosting, and analytics on our behalf.

Personal Information from Other Sources

We might gather personal information from public sources, data providers, or during business transactions like mergers. This can encompass contact details, employment data, and service interests. We integrate this with the data we already have to refine our Services, reach out to users, tailor our offerings, and gain insights into our user demographics.

2. Our Use of Personal Information 

We use the personal information we gather to:

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  • Deliver and enhance our Services, including tailoring content specifically for you.

  • Communicate with you across various platforms like email, text, and social media.

  • Seek your feedback through surveys about our company and partners.

  • Market and advertise products or services we believe you might find interesting.

  • Troubleshoot, update, and improve our Services.

  • Offer customer support and analyze how users engage with our Services.

  • Ensure the safety and security of our assets and Services.

  • Uphold our legal, contractual, and business obligations and protect our interests as well as those of third parties.

  • Detect and prevent fraudulent or illegal activities.

  • Address any other lawful purposes or those you've consented to.

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If you reach out to us, we might need more details to address your concerns. Should our interaction go beyond this Privacy Policy's scope, we'll provide additional privacy guidelines, which will then dictate our information processing.

3. Our Disclosure of Personal Information 

We may disclose your personal information in the following scenarios. For choices regarding your data, refer to the “Control Over Your Information” section.

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  • Interactions on Our Service: When you create a profile or interact with others on our Service, your profile details, including your name and other personal data, will be publicly visible to other Service members.

  • Affiliates: We might share data with companies within our corporate family, especially when collaborating on Services.

  • Marketing Collaborations: We partner with marketing providers to communicate about our Services.

  • Service Providers: We work with third-party providers for services like website hosting, IT, analytics, payment processing, and more.

  • Advertising Partners: We may collaborate with third-party ad networks to deliver tailored ads across platforms. These parties might collect data when you visit our Services. This data aids in targeted advertising and related services. For more details, see the Third Party Data Collection and Online Advertising section.

  • Business Transactions: In events like mergers, acquisitions, or asset sales, we may disclose personal information.

  • Legal and Safety Reasons: We might share data with legal entities or law enforcement to:

    • Address legal claims.

    • Comply with legal obligations.

    • Protect rights and properties.

    • Prevent fraud.

    • Ensure health and safety.

    • Or as mandated by law.

  • With Your Agreement: We may share data with third parties or publicly if you give us explicit consent.

Third-Party Interactions and Online Advertising

  • Interest-Based Advertising: While we currently do not engage in interest-based advertising, we may in the future collaborate with third-party advertising companies to present targeted ads based on your online activities. Such advertising partners might use technologies like cookies, web beacons, and other tracking tools to gather data about your interactions on our platform and elsewhere online.

  • Data Collection: If we engage in advertising in the future, third-party advertisers may collect data about your use of our services. This could include details like the pages you visit, the duration of your visits, and the device you're using. Any data used for advertising would be aggregated and anonymized to prioritize your privacy.

  • Social Media Interactions: Our platform includes features that integrate with social media platforms, such as Reddit, YoutTube, Facebook, X, and Instagram. These platforms may recognize your interaction with our services and collect data accordingly. Remember, your interactions with these features are governed by the respective privacy policies of these social media platforms.

  • Opting Out: If we do engage in interest-based advertising in the future, we'll provide you with options to opt out and control how your data is used for these purposes. Always check your settings on social media platforms to manage your advertising preferences.

  • Future Partnerships: As we evolve, we might establish partnerships with third-party advertisers or platforms. We'll always prioritize transparency and user choice in any such collaborations.

  • By using our platform, you acknowledge these potential third-party interactions. We remain committed to upholding your privacy and will always communicate transparently about any new advertising practices.

4. Control Over Your Information 

You may control your information in the following ways: 

  • Access to Your Device Information: You may control the Services’ access to your device information through your “Settings” app on your device. For instance, you can withdraw permission for the Services to access your network devices and geolocation. 

  • Emails and Notifications. You can stop receiving promotional email communications from us by clicking on the “unsubscribe” link provided in such communications. You may not opt-out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Services, technical and security notices). We make every effort to process all unsubscribe requests promptly. 

  • Push Notifications. You can stop receiving push notifications from us by changing your preferences in the iOS or Android notifications settings menu. 

  • Modifying or Deleting Your Information. If you have any questions about reviewing, modifying, or deleting your information, you can contact us directly at roger@wysk.ai 

  • Cookies: Please see the Information We Collect Automatically section above for information about our and our third-party partners’ use of cookies and related technologies to collect information automatically and any choices you may have about cookies. 

5. Protection of Children's Personal Information

Our Services are not tailored for children under the age of 13. We do not intentionally gather personal information from this age group. If you believe a child under 13 has shared personal information with us, please reach out so we can take appropriate action. Should we discover that we've inadvertently collected data from a child under 13, we will take steps to promptly delete it.

6. Links to External Websites and Services

Our platform may contain links to third-party websites, plugins, and applications. This Privacy Policy does not extend to these external sites. We cannot be held responsible for the privacy practices or content of these third-party sites. We recommend reviewing their specific privacy policies to understand how they handle personal information.

7. Data Retention Policy

Wysk is committed to retaining your Personal Information only for the duration necessary to fulfill the purposes for which it was collected. Once the data no longer serves these purposes, we either permanently delete it or anonymize it, ensuring that individual identities can no longer be linked to the data. Exceptions to this practice may arise due to legal obligations, dispute resolutions, or other essential business operations. Below is a detailed breakdown of our data retention practices for each category of Personal Information:

 

  • Identifiers: Information such as your name, email address, and account username is retained for the duration your Wysk account remains active. Upon account deletion, these identifiers are permanently removed from our systems.

 

  • California Customer Records Personal Information Categories: While we don't mandate users to associate their real names with their accounts, those who opt to do so will have this information stored for the lifespan of their account. This information is expunged once the account is terminated.

 

  • Protected Classification Characteristics (under California or Federal Law): Wysk doesn't solicit this category of information. However, users may voluntarily disclose such details on their profiles. If provided, this data is stored for the entirety of the account's active period and is deleted upon account termination.

 

  • Internet or Other Network Activity: Typically, data pertaining to this category is retained for a maximum of two months post-collection. However, in specific scenarios, we might store this data longer for product development objectives, aiming to enhance our understanding of user interactions with our offerings. Once the development cycle concludes, this data is purged.

 

  • Geolocation Data: Similar to the above category, geolocation data is generally held for up to two months. In instances where the data aids product development by offering insights into user-product interactions, it might be retained longer but will be deleted post the completion of the development cycle.

User Rights Under GDPR and CCPA

Wysk respects the privacy rights granted to individuals by both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). As part of our commitment to safeguarding your privacy, we ensure that our users can exercise the following rights:

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  • Right to Access: Users have the right to request details about the specific personal information we have collected about them. This includes the categories of personal information, the sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom we share it.

  • Right to Data Portability: For users covered by the GDPR, you have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another data controller without hindrance.

  • Right to Rectification: If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request its correction or modification.

  • Right to Deletion ("Right to be Forgotten"): Users can request the deletion of their personal information, subject to certain exceptions, such as when the information is necessary to fulfill a contractual obligation or comply with a legal requirement.

  • Right to Restrict Processing: Users covered by the GDPR can request a temporary restriction on the processing of their personal information in certain circumstances, such as when they contest its accuracy or object to its processing.

  • Right to Object: Users have the right to object to the processing of their personal information for direct marketing purposes, profiling, or any processing based on our legitimate interests.

  • Right to Opt-Out of Sale: For users covered by the CCPA, you have the right to direct us not to sell your personal information to third parties.

  • Right to Non-Discrimination: We will not discriminate against users for exercising any of their privacy rights. This includes not denying goods or services, charging different prices or rates, or providing a different level or quality of services.

  • Right to Know: Users have the right to know about the personal information collected, disclosed, or sold, and can request details about the specific pieces of personal information collected about them over the past 12 months.

  • Right to Withdraw Consent: For activities where we process personal information based on your consent, you have the right to withdraw that consent at any time.

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If you wish to exercise any of the above rights or have questions regarding your rights, please contact us at roger@wysk.ai. We will respond to your request in accordance with the applicable law and within a reasonable timeframe.

User Content and Personal Identifiable Information (PII) Policy

This section outlines our policies regarding the Personal Identifiable Information (PII) that may be included in the content you provide, such as videos, text comments, and other user-generated content ("User Content").

 

  • PII in User Content: While interacting with our platform, users may inadvertently or intentionally include PII within their User Content. This could be in the form of a name mentioned in a video, an address typed in a comment, or any other personal detail shared on our platform.

  • Retention of PII within User Content: Wysk retains User Content, including any PII contained within, indefinitely to foster community interactions and provide a continuous user experience.

  • Deletion or Anonymization of PII: If a user decides to delete their account, all associated User Content, including any PII contained within, will be deleted from our systems. In the rare event that technical limitations prevent the deletion of certain User Content, Wysk commits to anonymizing the content, ensuring all PII is unidentifiable and disassociated from the user's identity.

  • User Responsibility: Users are encouraged to exercise caution when including PII within their User Content. Wysk is not responsible for the voluntary disclosure of PII within the platform by users.

 

Protection of PII: Wysk employs robust security measures to protect all data, including PII within User Content. However, given the public nature of some sections of our platform, users are advised to be mindful of the PII they choose to share.

 

By using our platform and submitting User Content, you acknowledge and consent to these PII practices. We urge users to be discerning and prioritize their privacy when engaging with our community.

8. Third-Party Relationships and Data Collection

At Wysk Technologies, LLC ("Wysk"), we believe in transparency regarding our relationships with third parties and how they might impact your data. This section provides details on our current and potential future third-party interactions.

 

  • Google Analytics: We utilize Google Analytics to better understand user interactions with our platform. Google Analytics provides us with aggregated data about user behavior, such as the pages most frequently visited, the duration of visits, and the general geographic locations of our users. This data helps us improve our services and offer a more tailored experience. It's important to note that the data we receive from Google Analytics does not include personally identifiable information. For more details on how Google uses data when you use our site, please visit Google's policy page.

  • Potential Advertising Partners: While we currently do not have advertising partners, we may in the future collaborate with third-party advertisers to display relevant ads on our platform. Should we enter into such partnerships, we will ensure that these advertisers adhere to strict data privacy standards and practices. Any data shared with or collected by these advertisers would be in aggregate form, without personally identifiable details, unless explicitly stated and consented to by our users.

  • Affiliates and Future Partnerships: As we continue to grow and enhance our services, we may establish affiliations with other companies or platforms. While these affiliations can offer added benefits and features to our users, we remain committed to ensuring that any data sharing or integration respects the privacy of our users. Any potential data sharing with affiliates will be communicated transparently, and users will always have the choice to opt out.

  • User Consent: Before integrating any new third-party service that may collect, process, or share your personal data, we will seek explicit user consent. 

  • Third-Party Policies: We encourage our users to familiarize themselves with the privacy policies of any third-party platforms or services we may integrate with. While we strive to partner with entities that uphold stringent data privacy standards, it's essential for users to be informed about how these third parties might use their data.

9. Updates to This Privacy Policy 

We will update this Privacy Policy from time to time. When we change this Privacy Policy, we will revise the date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify individuals by email to their registered email address, by prominent posting on our Services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

10. Contact Us 

If you have any questions or requests concerning this Privacy Policy or other privacy-related matters, please email roger@wysk.ai.

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